The controller is:

Raf Siegh

Renoirstraat 140

1328PT

The Netherlands

This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without entering any personal information. With each visit to a website, the server automatically only saves a so-called server log file, which e.g. the name of the page visited, your IP address, date and time of the visit, the amount of data sent and the provider from which you visits the site (access data) and records the visit.

The access data is only processed in connection with the guarantee of trouble-free operation of the site and the optimization of our offer. The purpose of this is, in accordance with Art.6 para. 1 lit.f GDPR, to safeguard our legitimate interest, in the context of a balancing of interests, of a correct representation of our offer. All access data will be deleted no later than seven days after the visit to the site.

Hosting services by a third party

In the context of processing on our behalf, a third party provides services for the hosting and display of the website on our behalf. All data collected in connection with the use of this website or on the appropriate forms in the online shop, as indicated below, is processed on its servers. Processing on other servers only takes place in the manner explained here.

This service provider is located in a country of the European Union or the European Economic Area.

2. Data collection and processing for the execution of the agreement

We collect personal data if you provide it to us in the context of your order or if you contact us (e.g. via a contact form or email) and provide us with your information. Mandatory fields are marked as such, because in such cases we need the data for the execution of the agreement or for the processing of the contact, and you cannot complete the order or send the contact form without giving it. Exactly what data is collected can be seen in the respective form. We use the information you provide in accordance with art. 6 (1) (b) GDPR for the settlement of the contract and the processing of your requests. After the full settlement of the agreement, your data will be limited for further processing and will be deleted after all applicable tax and commercial retention periods, unless you have expressly consented to the further use of your data or we further process the data. data reserved, if permitted by law, and about which we inform you in this statement.

3. Transfer of data

For the settlement of the agreement in accordance with art. 6 para. 1 sentence 1 lit.b GDPR we pass on your data to the shipping company that has commissioned the delivery, if this is necessary for the delivery of ordered goods. Depending on the payment service provider that you choose in the ordering process, we will pass on the payment data collected for this purpose to the settlement of payments to the credit institution and, if necessary. to the payment service providers working on our behalf or to the selected payment service. Some of the selected payment service providers also collect this information themselves, if you create an account there. In that case, you must log in to the payment service provider with your login details during the ordering process. The privacy statement of the respective payment service provider applies to this.

The same applies to the transfer of data to our producers or wholesalers in cases where they take over the shipment for us (dropshipping).

Data transfer to debt collection companies

To cancel the agreement in accordance with art. 6 paragraph 1 sub b GDPR, we will pass on your details to a recognized collection agency if our payment claim is not met despite a previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the transfer of data serves to protect our predominantly legitimate interests in the context of a balancing of interests in accordance with art. 6 paragraph 1 sub f GDPR.

4. Email newsletter and advertising by mail

Email advertising with subscription to the newsletter

If you sign up for our newsletter, we will use the necessary or separately entered data so that we can provide you based on your consent in accordance with art. 6, paragraph 1, sentence 1, under a GDPR, can regularly send our newsletter.

Unsubscribing from the newsletter is possible at any time and can be done by sending a message via the contact option indicated below or via a dedicated link in the newsletter. After you have opted out, we will delete your email address, unless you have expressly consented to the further use of your data or unless we reserve the right to use further data that is permitted by law and about which we inform you in this statement .

Email advertising without subscribing to the newsletter and your right to object

If we have received your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly send you e-mail offers of similar products from our range as those already send to you purchased. The purpose of this is to represent our legitimate interest, in the context of a balancing of interests, of a promotional approach to our customers.

You can object to this use of your e-mail address at any time by sending a message via the contact option indicated below or via an appropriate link in the advertising e-mail, without incurring costs other than those of your basic rates.

Advertising by post your right of objection

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by post. The purpose of this is to safeguard our legitimate interest in a promotional approach to our customers in accordance with art. 6 (1) sentence 1 lit.f GDPR.

5. Cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to show suitable products or for the purpose of market research, we use so-called cookies on various websites. The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer in accordance with art. 6 paragraph 1 sub f GDPR. Cookies are small text files that are automatically stored on your terminal equipment. Some of the cookies we use are deleted after the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal equipment and allow us to recognize your browser on the next visit (persistent cookies). The duration of the storage can be found in the overview of the cookie settings of your web browser. You can set your browser to inform you about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for the respective browsers under the following links:

Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you do not accept cookies, the functionality of our website may be limited.

Required cookies: These cookies are necessary for the operation of the website. This includes, for example, cookies with which you can log in to the customer zone or add something to the shopping cart.

Analytical / performance cookies: These cookies make it possible to collect anonymous data about the usage behavior of visitors.

Functional Cookies: These cookies are used for certain functions of the website, for example to suggest a better navigation flow on the website, to display personalized and relevant information. (for example, "interest-based advertising").

Targeting - Cookies: These cookies record the visit to the website, the pages the user has visited and the links he / she has provided. This information is used to tailor advertisements on the website to the interests of the visitor.

Third Party Cookies: These cookies, for example, come from advertising partners. The cookies of the partner companies do not contain any personal data. Data is only collected under a user ID pseudonym.

Use of Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, an Irish-law company having its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer in accordance with art. 6 (1) sentence 1 lit.f GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The information collected automatically about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP address is shortened by activating the IP anonymization on this website before transmission within Member States of the European Union or in other Member States of the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser in the context of Google Analytics is in principle not linked to other Google data. At the end of our use of Google Analytics and the objectives pursued, the data collected in this regard will be deleted.

To the extent that information is transferred to and stored on Google's servers in the US, the US company Google LLC is certified under the EU-US Privacy Shield. You can view a current certificate here. Based on this agreement between the US and the European Commission, the European Commission has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from being processed by Google by downloading and installing the browser plug-in via the following link. As an alternative to the browser plugin, you can click on this link to prevent the registration by Google Analytics on this website for the future. An opt-out cookie is placed on your terminal equipment. If you delete your cookies, you must click this link again.

6. Advertising via marketing networks

Google Maps

This website uses Google Maps for the visual representation of geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer and easy access to our locations in accordance with art. 6 paragraph 1 sub f GDPR. When Google Maps is used, Google transmits or processes data about the use of the Maps functions by visitors to the website, including in particular the IP address and location data. We have no influence on this data processing.

To the extent that information is transferred to and stored on Google's servers in the US, the US company Google LLC is certified under the EU-US Privacy Shield. You can view a recent certificate here. Based on this treaty between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

If you want to deactivate the Google Maps service and thus prevent data transfer to Google, you must deactivate the Javascript function in your browser. In that case, Google Maps cannot be used, or only to a limited extent.

More information about the processing of data by Google can be found in Google's privacy policy. The Google Maps Terms of Use contains detailed information about the map service. The data processing takes place on the basis of an agreement between the co-responsible parties in accordance with art. 26 GDPR which you can view here.

7. Social Media

Our online presence on Facebook, Youtube, Instagram

Our presence on social networks and platforms serves better, active communication with our customers and interested parties. There we inform you about our products and current offers.

When you visit our websites on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created on the basis of this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably match your interests. Cookies are usually used for this on your end device. The visitor behavior and interests of the users are stored in these cookies. The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer and effective communication with customers and stakeholders in accordance with art. 6 (1) f GDPR.

If you are requested by the relevant social media platform providers for permission (agreement) for the data processing, for example using a checkbox, the legal basis of the data processing is Art. 6 (1) a GDPR.

If the above social media platforms are located in the US, the following applies: Based on the EU-US Privacy Shield, the European Commission has determined a sufficient level of data protection for the US. You can view a recent certificate for the relevant company here.

For detailed information about the processing and use of the data by the providers on their pages, as well as a contact option and your rights and the setting options for the protection of your privacy, in particular opt-out options, please refer to the information about data protection of the providers below. If you still need help, please contact us.

Facebook: https://www.facebook.com/about/privacy/

The processing of the data takes place on the basis of an agreement between the jointly responsible parties on the basis of art. 26 GDPR, which you can view here.

More information about data processing in the context of a visit to a Facebook fan page (information about insight data) can be found here.

Google / YouTube: https://policies.google.com/privacy?hl=en

Instagram: http://instagram.com/about/legal/privacy

Right to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google / YouTube: https://adssettings.google.com/authenticated?hl=en

Instagram: http://instagram.com/about/legal/privacy/

8. Sending assessment reminders

Provided that you give us express permission during or after your order in accordance with art. 6 para. 1 sentence 1 lit.a GDPR, we use your email address to remind you to submit a review of your order through the review system we have developed. This consent can be revoked at any time by a message via the contact option described below.

9. Contact options and your rights

As a data subject, you have the following rights:

• in accordance with Article 15 GDPR, the right to request information about your personal data processed by us within the scope specified therein
• in accordance with Article 16 GDPR, the right to immediately request rectification or completion of your relevant incorrect personal data stored with us
• in accordance with Article 17 of the AGV, the right to request the erasure of your personal data stored with us, unless further processing is not required to

o exercising freedom of expression and freedom of information;

o to fulfill a legal obligation

o reasons of public interest

o instituting, exercising or defending legal claims

• pursuant to Article 18 of the AGV, the right to request the restriction of the processing of your personal data if

o the accuracy of the personal data is disputed by you

o the processing is unlawful and you object to its erasure

o we no longer need the personal data, but you need it for the establishment, exercise or defense of legal claims

o you have objected to the processing in accordance with Article 21 of the AGV

• in accordance with Article 20 of the AGV, the right to obtain or request the transfer of your personal data that you have provided to us in a structured, commonly used and machine-readable form to another controller
• pursuant to Article 77, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority within your usual place of residence or workplace or at our company headquarters.

If you have questions about the collection, processing or use of your personal data, in case of inspection, rectification, limitation or deletion of data and also in the case of the withdrawal of given permissions or in the event of an objection to a certain use of data, you can contact us directly via contact details in our colophon.

Right to object

To the extent that we process personal data as explained above in order to safeguard a legitimate interest that is decisive in the context of a balance of interests, you can object to this processing for the future. If the processing takes place for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you can only exercise a right of objection if there are reasons arising from your specific situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can provide compelling legitimate reasons that outweigh the interests of your interests, rights and freedoms or if the processing takes place for the purpose of instituting, exercising or substantiate a legal claim.

This does not apply if the processing takes place for the purpose of direct marketing. Then your personal data will not be further processed for this purpose.